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jackthehat

Member
jackthehat

PP will not open Royal Mail DMO page in browser

Today PP will not open the DMO login page in its browser: https://app.rmdmo.royalmail.com/
I can open the same link in a different browser but not in PP. I need to access DMO from within PP to be able to import my shipping labels. 
Anyone else experiencing the same problem? It was working fine yesterday.

jackthehat

Member
jackthehat

Re: PP will not open Royal Mail DMO page in browser

Well after trying all morning it now appears to be working. Sorry for the panic.

Simply NikNaks

Member
Simply NikNaks

Re: PP will not open Royal Mail DMO page in browser

I have had this problem before and no longer open up DMO within PP. For future reference there is a workaround.

The workaround I use is within DMO select all orders then click the 'Print List' button. This opens another browser window where you can print all the order details. Right click, select all, copy.

Then in PP, goto 'Mark Dispatched' and click the button at top to paste tracking - job done.

jackthehat

Member
jackthehat

Re: PP will not open Royal Mail DMO page in browser

Thanks for that. It's been doing it again today. It's so infuriating.